Terms & Conditions

Contact Information 

BE BABY BV
IJsselstroom 91
2721 AX Zoetermeer
T. 0624281716
E. info@bebaby.nl
W. www.bebaby.nl

Chamber of Commerce Alkmaar: 37134117
VAT number: is indicated on our invoice
ING Bank Account number: 63.97.389
IBAN: NL04INGB0006397389
BIC: INGBNL2A

1. General
1.1 All offers of BE BABY and all agreements are the following terms and conditions apply. Before the contract comes about, you must accept the applicability of the general conditions.

1.2 The agreement for the sale is concluded at the time of the consumer accepts the offer and meet the corresponding conditions.

1.3 If you have accepted the offer electronically, BE BABY immediately confirm by email the receipt of the acceptance of the offer. As long as this acceptance has not been confirmed, you can cancel the agreement.

2. Prices
2.1 The prices for the items offered are in euros, including VAT and excluding shipping, taxes or other charges unless otherwise stated or agreed. Before the contract be established, the total price will be clearly identified.

2.2 BE BABY may cost increases (eg, increases in purchase and transport costs) pass. In that case you are entitled to terminate the agreement within a week of receipt of the notice of the increase, unless BE BABY then declared itself willing to deliver the original price. A price increase as a result of legislation or regulations may still be charged.

3. Shipping
3.1 For the shipment of the products brings BE BABY postage charged.

3.2 The amount of postage in the Netherlands and abroad depends on the weight of your order. In the Netherlands, a standard rate at 0-10 kg of € 6.95. For further rates please refer to shipping.

3.3 All orders are shipped as a package, regardless of volume or number of items.

4. Payment
4.1 Delivery against advance payment by bank transfer, credit card (Eurocard, Mastercard and VISA), VISA, or by bank transfer within a period agreed in writing. There is also the possibility to send the goods on delivery. The cost for sending COD are entirely your responsibility.

4.2 After ordering you will receive containing a confirmation email a summary of your order and the total cost, including shipping.

4.3 BE BABY send a confirmation email when your payment is received, unless you leave cash on delivery.

5. Delivery
5.1 We aim to deliver the product within 5 days. Appearance of the product will be delivered within 30 days after order. If this is not possible (order temporarily out of stock) or is there another reason delay, or an order can not or only partially executed, you will receive within one month after placing the order and in that case the right to cancel the order without penalty.

5.2 If an item is not in stock, you will see this immediately when you confirm your order. You will have the opportunity at that time to remove the item from your shoppingbag, or to cancel the entire order. You can also choose to receive the item at a later date. You should in this case (for now) to take into account a delivery time of 6 to 8 weeks.

6. Term and Returns
6.1 BE BABY is committed to deliver you a perfect product. You still are not satisfied with (part of) your order, please do the articles without giving any reason within 14 days after receipt of the order back to us, quoting the invoice number.

6.2 During this period you should carefully deal with the product and the packaging. You must be the product only to unpack the extent or use to the extent necessary to assess whether to keep the product. If you use your right of withdrawal, you must produce – if reasonably possible – to return in the original packaging to BE BABY.

6.3 If the items are returned in time will BE BABY the price paid, including the costs incurred of transmission as soon as possible, but no later than 30 days after return, return to your specified account. The direct cost of return will be for your account.

7. Warranty
7.1 All products in the BE BABY range meet the stringent demands of child and baby products. The delivered articles have properties that may be expected in normal use. BE BABY encourages you to inspect the delivered goods immediately upon receipt. Any defects must be reported within two months after discovery in writing to BE BABY.

7.2 If it is proven that the delivered items do not meet the agreement, you can choose the articles to be returned and replaced by new products or the invoice price plus the shipping costs for shipment thereof.

7.3 This warranty is subject to the rights and claims that the law grants to the buyer.

8. Images / Text
BE BABY seeks the images to match as closely as possible to reality. Obvious typographical errors reserved.

9. Privacy Statement
All personal information will only be used by BE BABY and will never be made available to third parties unless necessary for payment transactions and the delivery of your order.

10. Questions
BE BABY strives for customer satisfaction. If you have questions or complaints about the services and / or products of BE BABY, BABY BE then there’d be informed by e-mail.

11. Disputes
11.1 It is possible that you are not satisfied with a product. Please contact as soon as possible with BE BABY, preferably by e-mail. Within 30 days we will respond to your complaint.

11.2 The agreement and these general conditions exclusively Dutch law.