For an order placed on a working day, the delivery time is 3 to 5 working days. This applies to all products that are in stock with us. A longer delivery time applies for products that are handmade. For these products we use a delivery time of 10 working days.
We ship on weekdays from Monday to Friday. As soon as your payment has been received by us, we will proceed to dispatch and your order will be sent. If sending is not possible immediately, you will be contacted by telephone or e-mail.
Delivery by PostNL
Our packages are delivered by PostNL from Monday to Saturday. PostNL does not deliver on Sundays and on public holidays.
Track & Trace Code
When an order is shipped you will receive a track and trace code by email. With the Track & Trace Code you can track your shipment on the PostNL website.
Is there a problem with the delivery of your order?
If the delivery of your order takes a little longer than expected, we ask you to take the delivery time of 3-5 business days in account. Our experience is that the order is still provided within this period. When your order is not delivered, please do contact us.
If you have any questions about your order, do not hesitate to contact us by phone 0031 (0)624 281716 (NL)/0049 (0)170 5955 690 (DE) or sent an email to email@example.com.
The shipping costs for packages are €6,66. Mailbox post shipping costs are €4,17. After filling out the delivery address the associated shipping costs will be displayed. Starting from € 75,- (incl. VAT) we will ship your order free of charge.
Shipping Germany & Belgium
The shipping costs for packages are €10,59. After filling out the delivery address the associated shipping costs will be displayed.