PRIVACY POLICY

We take the privacy of personal data very seriously and handle your personal data with care. By using this site you agree to our privacy and cookie policy. Your data will never be sold and / or provided to third parties!

Be Baby B.V.
May 2018

Protection of personal data

We take the privacy of personal data very seriously. Be Baby will not sell and / or provide your personal information to third parties. We only process personal data for the purpose for which it was provided and in accordance with the General Data Protection Regulation (GDPR) and the Telecommunications Act

About us

bebaby.nl is managed by Daniëlle Moesman-Kenton

My details are:
Be Baby B.V.
IJsselstroom 91
2721 AX Zoetermeer
Chamber of Commerce: 37134117

Our website address is: https://www.bebaby.nl.

Web store software

WordPress

Our website is developed with WordPress software and WordPress plugins. By default, WordPress does not collect personal data about visitors, only the data that is shown in the screen with the user profile of registered users. Under no circumstances will all your personal data that you make available to us for the benefit of our services be shared with these parties. WordPress and the plugins therefore have no access to your data to provide us (technical) support and can never use your data for any other purpose.

WooCommerce

Our webshop is developed with software from WooCommerce. We have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of data as much as possible. In any case, these security measures consist of the application of SSL encryption, a strong password policy and two-factor authentication.

Web hosting TransIP

We purchase web hosting and e-mail services from TransIP. Personal data that you make available to us for the benefit of our services will be shared with this party. TransIP has access to your data to provide us (technical) support and processes personal data on our behalf and does not use your data for its own purposes. TransIP can, however, collect metadata about the use of the services. These are not personal data. TransIP has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. TransIP is obliged to observe secrecy on the basis of the agreement.

TransIP is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption, a strong password policy and two factor authentication. Backups are made regularly to prevent data loss.

What information do we collect?

When you are subscribed to our newsletter, have requested a download, completed a contact form, made a purchase or made other requests for one of our products and / or services, you will be asked to fill in your details. We only process the data that you provide to us yourself.

This can be the following information:

  • First and last name
  • E-mail address
  • Phone number
  • Website
  • Company Name
  • Street and house number
  • ZIP code and address
  • Chamber of Commerce number
  • IP address
  • VAT number

For what purpose do we use the personal data?

The data is collected and stored for the following purposes:

We use your first name and email address to send commercial newsletters. We only do this with the data that we have obtained by downloading free documents and not with data that have been received via our contact or quotation forms. Your first name, e-mail address and telephone number that you enter in a request for quotation and contact form are used to make a quotation and / or to reply to the contact request. We store this information in Mailchimp and will send you a one-time email here asking for permission to comply with the GDPR Act. With no permission, this data will be deleted at the end of each month. This is also indicated on the relevant forms.

Your data on Bebaby.nl
Email and mailing list

If you are subscribed to our newsletter, have requested a download, have filled in a contact form or have made a purchase and do not want to receive an email from us in the future, you can unsubscribe at any time using the ‘unsubsribe’ link at the bottom of the email or by contacting us. Your email address will be immediately removed from our database and will not be saved.

Your personal data is stored in our e-mail system and this goes through the Mailchimp servers. MailChimp is an online marketing platform (The “Services”) of The Rocket Science Group LLC. Mailchimp’s servers are located in the United States. Your data can therefore be transferred, stored and processed in the United States. The transfer of this data takes place on the basis of the EU-US Privacy Shield Framework. More information about Mailchimp’s privacy policy can be found here.

Be Baby Shop

We use the data provided by you to process orders as quickly and easily. We will not sell and / or provide your information to third parties. Your data will only be made available to third parties if they are involved in the execution of your order.

Payment Processor
MultiSafepay

When paying in the Be Baby webshop, you are always referred to the website of a so-called Payment Processor, Multisafepay, for the transaction by means of a secure connection.

We use the MultiSafepay platform to handle (part of) the payments in our webshop. We also use SumUp for Pin payments. MultiSafepay processes your name, address and residence details and your payment details such as your bank account or credit card number. MultiSafepay has taken appropriate technical and organizational measures to protect your personal data. MultiSafepay reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above guarantees with regard to the protection of your personal data also apply to the parts of MultiSafepay’s services for which they engage third parties. MultiSafepay does not store your data longer than is permitted by the legal terms.

Your payment details (credit card number, Paypal login or Ideal details are not passed on to our servers and are therefore not stored by Be Baby.

The only data we store is:

  • First and last name. To deliver your order to the right person.
  • Address, zip code and city. We use this address for the correct delivery of your order.
  • Phone number
. If we want to inform you about your order or if you want to pass on changed information about the products you have ordered at the last moment, we will also do this by telephone at certain times. This is never mandatory to fill in.
  • E-mail address. With every order you will receive a confirmation and invoice from us as soon as we have received your order. If it is an order that is sent, PostNL (and / or MyParcel) will send an email on our behalf with the track & trace code.
  • IP number. Your IP address is stored when you place your order to recognize abuse when paying.

If you start a transaction and it is not completed, your transaction data (name, address, e-mail and IP) will be removed from our server at the end of this month.

Shipping by PostNL via Myparcel

When you place an order with us, it is our job to have your order delivered to you. For the delivery of all our orders, we use the services of PostNL via Myparcel. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

Security of personal data

We have taken appropriate technical measures to protect personal data against loss or other forms of unlawful processing. These measures, including encryption using an SSL certificate and two-factor authentication, ensure a level of security that matches the data we process.

Cookies

Our website runs on WordPress, a CMS (content management system) developed by Automattic. During your visit, WordPress uses a cookie to check whether cookies are supported by your browser. These cookies are not used for analyzes and are purely functional. WordPress complies with the guidelines from the GDPR. You can find more information about Automattic’s general terms and conditions. More information about Automattic’s general terms and conditions can be found here.

A cookie is a small file that is sent by our website and placed by your browser on the device with which you visit our website. The information stored in the cookie can be sent back to our website when you visit the website again. More information about cookies can be found on the ConsuWijzer website.

Cookies are used for the best possible functioning of this website and to tailor the content of advertisements to your preferences. When you leave a comment on our site, you can indicate whether we can store your name, your email address and website in a cookie. We do this for your convenience so that you do not have to enter this information again for a new response. These cookies are valid for one year.

Cookies and Be Baby Account

If you have an account and you log in to this site, we store a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is discarded as soon as you close your browser.

As soon as you log in, we will save some cookies in connection with your login information and screen display options. Login cookies are valid for 2 days and cookies for screen display options are 1 year. If you select “Remember me”, your login will be saved for 2 weeks. As soon as you log out of your account, login cookies are removed.
When you change or publish a message, an additional cookie is stored by your browser. This cookie contains no personal data and only contains the post ID of the article you have edited. This cookie expired after a day.

Tracking cookies

We use, with your permission, tracking cookies from Mailchimp. This may include the use of cookies and similar tracking technologies, such as pixels and web beacons that track which pages you view on our website. This allows us to better adapt our marketing, services and advertisements to your interests. More information about cookies and tracking technologies can be found here.

Adcrowd Retargeting

For our website we use Retargeting technologies from Adcrowd. Adcrowd uses cookies to recognize visitors to our site and to then display these advertisements of our products on our and third party websites. These companies may provide information to third parties if required to do so by law, or where third parties process the information on behalf of these companies. We have no influence on the use of the data by these companies and / or third parties.

The cookies are not placed by Adcrowd, but by the American company Appnexus. The Adcrowd Smart Pixel loads different segments of Appnexus, each of which places a cookie. Permission is first requested before such a cookie may be placed. You also have the option to unsubscribe. On the Appnexus page you can choose an ‘opt-out’, so that no more cookies will be placed. More information about the data that is collected and the possibility to delete it can be found here.

Google Analytics

Cookies are also placed by our statistics package, Google Analytics. We would like to know how our visitors use the website and how many people visit our website every month, so that we can optimize the use of the website. Of course we do not want you to be followed undesirably, but we want to provide you with the best possible service and for that we need good statistics. With Google Analytics, the information is anonymized as much as possible. Your IP address is expressly not used. Therefore, we cannot personally trace you. You can find more information about Google Analytics policy here.

Reaction Module

The comment module on our blog articles uses the comment system WordPress Comments, developed by WordPress.com. WordPress uses cookies to check whether you are logged in and to analyze your user behavior. WordPress has no access to the data that you provide to us via the response module.

When visitors leave comments on the site, we collect the data shown in the comment form and also the visitor’s IP address and browser user agent string to help spam detection. An anonymous string, created from your email address (this is also called a hash) can be sent to the Gravatar service if you use it. The privacy policy page can be found here: Automattic. After your response is approved, your profile photo will be publicly visible in the context of your response.

Switch off and remove

Do you want to disable or delete the cookies? You can do this via your browser settings. Use the help function of your browser to find out how to do this.

Things you can always do:

  • Automatically disable ‘third party cookies’ in your browser. Modern browsers (Chrome and Firefox) offer many options for this.
  • Indicate in your browser settings that you do not want to be ‘tracked’.
  • You can always remove the placed cookies from your browser and you can also block them per domain.
  • You can find more information on how to disable cookies via the Your Online Choices website.

Do you have any further questions about our cookies? Please do not hesitate to contact us.

Social Media

We would like to make it as easy as possible for you to share the content of our website via Social Media. This can be done by means of Social Media (share) buttons.

We have placed the buttons of the following Social Media Platforms. Read the privacy statements of the respective Social Media platforms to know how they deal with privacy. Below you will find the different privacy statements:

Links

You will find links to external websites on our website. By clicking on a link you go to a website outside of bebaby.nl. It is possible that these external websites use cookies. We would like to refer you to the cookie or privacy statement of the relevant website.

Retention period

We keep your data as long as you are a customer with us. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request for forgetting. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees will no longer have access to your customer profile and documents that we have produced as a result of your order.When you unsubscribe from our emails, your personal data will be removed from the system by the end of the relevant month at the latest.

When you leave a comment, that reaction and the metadata of that reaction are stored forever. This way we can automatically recognize and approve follow-up responses instead of having to moderate them.
For users registered on our website (if applicable), we also store personal information in their user profile. All users can view, change or delete their personal information at any time (the username cannot be changed). Website administrators can also view and change this information.

Rights

You always have the right to withdraw your consent to the processing of your data, after which we will no longer process your data. Withdrawing this consent does not affect the legality of our data statement based on your consent, which took place before this withdrawal.

You also have the right to inspect your personal data and the right to rectify your personal data. If you want to know which personal data we process about you, you can submit a written request for access.
If your data is incorrect, incomplete or irrelevant, you can request us in writing to change or supplement your data.
You also have a right to erase your personal data, a right to restrict processing and a right to object to the processing. In addition, you have the right to transfer or make your data transferable. You can also make a written request for this.

We will process your request within 4 weeks. In writing is also understood by e-mail. You can email your request to us at info@bebaby.nl

Amendments

We reserve the right to change our privacy policy at any time. The changes take effect at the announced time of entry into force.